Frequently asked questions
What is a credit on 3D Model Unity?
+
Each 3D model in the catalog has a credit value (typically 1 credit per model). When you download a model, the corresponding credits are deducted from your balance. With a subscription, you receive a fixed number of credits each month.
What is the difference between Silver and Golden credits?
+
Silver credits come with monthly or annual subscriptions and expire at the end of each billing period — unused credits do not carry over. Golden credits are purchased as one-time packs and never expire. They accumulate and can be used at any time.
Can I cancel my subscription at any time?
+
Yes. Disable Auto Renew in your account settings. Your subscription remains active until the end of the current billing period — there is no immediate cancellation or refund.
What happens if I run out of credits mid-month?
+
You can top up by purchasing a one-time credit pack (Golden credits), or upgrade to a higher subscription plan. Golden credits are used only after Silver credits are exhausted.
Which plan is best for architects and interior designers?
+
The Professional plan is the most popular choice among architects and interior designers. At 30 credits per month, it covers a full month of active project work. Annual billing reduces the cost significantly — a smart choice for studios with regular downloads.
What file formats are included?
+
All plans include every available format for each model: OBJ, FBX, 3DS, Rhinoceros (3DM), KeyShot, and others depending on the product. No format is paywalled behind a higher tier.
